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You can view your order history via your account.Read More
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Easy! Just log into your account and view your order history. You can then view previous jobs and reorder with the click of a button.Read More
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Invoices are available via your order history. Just view your order history, select the order and click 'Download invoice'.Read More
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You can change your password via the Account Settings page of your user area.Read More
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You can read about how we use and protect your data on the privacy page.Read More
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You can update your default shipping and billing addresses via the Account Settings page of your user area.Read More
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Please contact us if you wish to close your account.Read More
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To redeem your credit just enter your Redeem code (available on the Refer a Friend page of your user area) in the voucher code box at checkout.Read More
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You can update your notification preferences via the Account Settings page of your user area.Read More
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No - we never handle or store your card details. Credit and Debit card processing is provided by our partners Stripe and Paypal. For more information about the personal details we do store visit our Privacy page.Read More
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When your order is dispatched we will email you the tracking details for your delivery, along with instructions on how to track your item. You can also track your item from the order history section of your account.Read More
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We endeavour to pack all our shipments as safely as possible. If your item has been damaged on route to you get in touch with us asap.Read More
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We want every customer to be over the moon with their Diginate prints. If you've received an item that hasn't met your expectations please let us know as soon as possible.Read More
Need more help?
Can't find the answer to your question? Get in touch with us via the contact page or live chat to us now!
