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  • We recommend supplying your artwork in CMYK colour mode, as some brighter colours achievable in RGB mode are not printable. If you supply your artwork in RGB mode please be aware that some brighter colours may dull slightly on the finished print.
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  • At Diginate you can order prints at any size you like, within our minimum and maximum sizes. Since we have no set sizes we don't offer templates.
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  • If you are supplying artwork created in Photoshop or Illustrator cut paths should be clearly marked on a separate layer of your artwork labelled 'Cut'. You can demonstrate cut paths on png files by preserving transparency on areas that should not be included on the finished sticker.
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  • If you are supplying artwork created in Photoshop or Illustrator with white print areas (i.e. on clear or metallic products) set any areas you would like printed with white ink as white in your file. Any unprinted elements (i.e. clear or metallic areas) should remain as transparency. Please contact us if you require assistance setting up artwork.

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  • Any unprinted elements (i.e. clear or metallic areas) should remain as transparent in the artwork. Please contact us if you require assistance setting up artwork for clear products.
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  • We can accept artwork uploads in the following formats: jpg, jpeg, tif, bmp, png, psd, ai, eps. For best results we suggest uploading your artwork as a pdf.

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  • Yes, you will be emailed a digital proof for your approval when using file upload to supply artwork. Your prints will not go into production until your proofs are approved.
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  • As Diginate has no minimum order we do not offer printed proofs. If you would like a printed proof before placing a larger order we recommend placing an order for one or two prints to test.
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  • We recommend supplying your artwork with 2mm bleed.
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  • We aim to get your proofs to you within 24 hours of your order.
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  • We will do our best to match Pantone colours specified in the artwork. Please be aware that certain Pantone colours are not digitally printable in CMYK, so the closest possible shade will be printed.
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  • We recommend using 4pt or above for all text.
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  • A bitmap (or raster) file is an image composed of pixels - examples of this type of file are jpeg, gif and tiff. When scaled up in size a bitmap file will decrease in quality. Most photos are bitmap images.

    A vector file is built using mathmatical coordinates to generate the image. This means that it can be scaled up to any size without loss of quality, and easily edited using software such as Adobe Illustrator. Vector filetypes include ai and svg. They can also be saved as eps and pdf files.
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  • You will receive a notification via email, text or twitter to let you know your proofs are ready for approval. Simply log in to your account, check the proofs and click 'Approve' to send them to print.
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  • We recommend supplying your artwork at 300dpi or above, at the finished size.
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  • We will interpret the artwork as best we can. Cutpaths will be demonstrated on your proof.
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Can't find the answer to your question? Get in touch with us via the contact page or live chat to us now!

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